May 15, 2025

Top Trends in Product Customisation for 2025: What Consumers Want Now

Let’s be honest—customisation isn’t just a trend anymore. It’s an expectation. By 2025, consumers won’t just want personalised products; they’ll demand them. But what exactly does that look like? Here’s the deal: the game is changing, and brands that don’t keep up will fade into the background.

1. Hyper-Personalisation: Beyond Just a Name

Gone are the days of slapping a monogram on a mug and calling it “custom.” In 2025, hyper-personalisation will rule. Think AI-driven recommendations, adaptive designs based on user behavior, and even products that evolve with the customer. Imagine sneakers that adjust their cushioning based on your gait—or skincare that tweaks its formula as your skin changes. That’s the level we’re talking about.

Why It Matters

Consumers are tired of one-size-fits-all solutions. A 2024 McKinsey report found that 78% of shoppers are more likely to repurchase from brands offering tailored experiences. The message? Generic is out. Personal is in.

2. Eco-Conscious Customisation

Here’s the thing: customisation can’t come at the planet’s expense. In 2025, sustainability won’t be an afterthought—it’ll be baked into the process. Brands will lean into modular designs (so you can swap out parts instead of tossing the whole product), upcycled materials, and even carbon-neutral customisation options.

The Rise of “Green Personalisation”

Take Patagonia’s Worn Wear program, for example. Customers can send in old gear for repairs or alterations—extending the product’s life while keeping it uniquely theirs. Expect more brands to follow suit.

3. AR/VR Try-Before-You-Customise

Ever bought a custom item online only to hate it in person? Yeah, that frustration is driving the next wave of virtual try-ons. Augmented and virtual reality will let consumers “see” their custom creations in real-time—adjusting colors, textures, and even fit before hitting “order.”

Nike’s already nailing this with their Nike Fit AR tool, which scans your foot for the perfect shoe size and style. By 2025, this tech will be everywhere.

4. Crowdsourced Customisation

Here’s a twist: instead of brands dictating options, consumers will co-create them. Think limited-edition designs voted on by fans, or open-source product templates where users submit their own modifications. It’s like a Pinterest board come to life—but for products.

LEGO’s Ideas platform is a sneak peek at this trend. Fans submit designs, the community votes, and winning ideas become real sets. In 2025, this collaborative approach will explode.

5. Emotion-Driven Personalisation

Sounds fluffy? Maybe. But hear us out. With advances in biometrics and AI, products will adapt not just to your preferences—but to your mood. Picture a smartwatch face that shifts colors based on your stress levels, or a playlist that auto-generates to match your energy. It’s personalisation with a pulse.

The Data Behind the Feeling

A 2024 Deloitte study found that 62% of Gen Z consumers prefer brands that “understand their emotional needs.” That’s a huge shift from purely functional customisation.

6. Instant Customisation via 3D Printing

Waiting weeks for a custom order? Not in 2025. On-demand 3D printing will let brands produce personalised items in hours—not weeks. From jewelry to home decor, the “print it yourself” model will redefine speed and creativity.

Adidas’ Futurecraft line already offers 3D-printed midsoles tailored to an individual’s foot. As the tech becomes cheaper, expect it to go mainstream.

Wrapping Up: The Future is Bespoke

Customisation in 2025 won’t just be about choice—it’ll be about connection. Whether it’s through sustainability, emotion, or tech, the brands that thrive will be those making customers feel seen, heard, and uniquely catered to. The question isn’t if you’ll adapt—it’s how fast.

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